Koi Casino's Privacy Policy For Keeping Player Data Safe And Private

Advice: To keep your personal information and transaction history more private, always turn on two-factor authentication in your account settings. All transfers to and from £ are protected by advanced SSL encryption to make sure they are safe.

We keep your registration details, identification documents, contact information, account activity, payment records, and gaming history completely private. We only use this information to improve our services and meet UK requirements. It is very hard to get to your private information. Our team gets regular training on how to handle sensitive information safely, and strict rules spell out who can access stored records. Any transfers to payment providers or partners occur via protected channels and only when absolutely necessary–never sold or shared with marketing agencies.

In UK, kids who are not old enough to open accounts or use our services cannot. If you see that someone is using your credentials without permission, change your password right away and let customer support know. Customers can get help to fix or delete their records by calling support. According to UK law, account history and transaction logs are kept for a set amount of time before being deleted using methods that are widely accepted in the industry. Contact us for more information about your rights to handle your data or to change your marketing preferences. Customers from UK always have the right to control how their personal information is used and shared. Our top priorities are always your safety when you play games and your trust in transactions.

Account Security And Two-factor Authentication

1. Enable two-factor verification to make it harder for people to get into your account. Customers must enter a unique one-time code, which they can get through SMS or an authenticator app, in addition to their password after turning on this feature. This extra step lowers the chances of someone getting in without permission, even if their login information is stolen.
2. If you're coming from UK, make sure to always update your recovery options and choose strong, unique passwords that are different from the ones you use for other online services; Don't keep your passwords in places that aren't safe.
3. Check your personal dashboard often to see who has logged in. If you see any login attempts that you don't recognise, report them right away through the support portal.
4. If you want to take out £, you may need to go through some steps to prove who you are; This step stops people from abusing the system and helps keep money safe during transfers.
5. Set up real-time alerts to keep an eye on the movement of your balance in £.
6. Keep an eye on devices that are connected to the internet and log out of remote sessions that you don't use anymore; If you see suspicious activity, turn off the accounts.

The best ways to protect your profile and money are to change your password every so often and use two-factor authentication.

What Personal Information Does Koi Casino Get From Players?

When you sign up, you must give your full name, date of birth, phone number, home address, and email address right away. As requested, provide valid forms of identification and proof of payment, making sure that all entries match the data of the account holder who is withdrawing.

Examples Of Categories, Purpose, And Account Details

Minimize shared details to only those required for account operation and payment processing in £. Regularly update your profile if any particulars change, and use secure channels when submitting sensitive materials.

How Koi Casino Stores And Secures Player Data

• Enable two-factor authentication in your account settings to strengthen your login protections.
• Information is stored on special servers with strong encryption (AES-256) while it is being sent and when it is not being used.
• Only authorised personnel can get in, and there are multiple layers of security checks.
• All access is logged and watched in real time so that any suspicious activity can be found right away.
• Session information, personal identifiers, and payment records are kept separate from each other and stored with different keys.
• Backups are done every day and are encrypted. They are stored in different places to protect against hardware failure or disasters.
• We never store passwords in plain text; instead, we use the best algorithms in the business to hash them.
• During processing, all sensitive fields are hidden for financial transactions like deposits to £ or withdrawal requests.
• Web application firewalls constantly look for weaknesses, and every three months, penetration tests are done to make sure the system is safe.
• Following local UK rules ensures that the highest security standards are met.

Players Have The Right To Access, Change, And Delete Their Personal Data

You can ask for your account's personal information at any time. This includes things like your name, registered email, payment history, transaction details, and any gaming activity that is linked to your profile.

1. Use the secure contact form in your account dashboard or email our support team to ask for this information; You will need to prove your identity before we can give it to you.
2. Review all personal details currently saved in your account area by navigating to the "My Account" or "Profile" section; The information shown there is the same as what we have on file.
3. If you need to change or fix wrong information in your profile, like your email address or address, use the edit options.
4. To change locked fields (like fixing a misspelt name), you need to send a request that has been verified and includes the right identification documents.
5. To have all of your records deleted from our systems, please contact support and ask for deletion; Please be aware that UK law may require us to keep some information for a short time, like records of £ transactions or compliance with legal obligations.
6. When these retention periods are over, all of the data is permanently deleted from our servers; You will be told after the removal, and user services will no longer be available.
7. Before asking to delete your account, you need to take out any remaining balances in £.

Requests from UK customers are handled in accordance with local laws, giving you clear control over your stored data and making it clear how it is handled.

Sharing Data: Cross-border Transfers And Third Parties

• Make sure that partners, service providers, and contractors only get the information they need to do their jobs, like handling payments in £ or checking people's identities.
• Before sending user records, make sure that the people who get them sign agreements that say they will keep them private and use strong security measures.

International Protocols For Sending Data

• If information leaves UK, make sure that the contracts include protections that are in line with local laws, such as standard contractual clauses or equivalent certifications.
• Check to see if third-country jurisdictions offer enough legal protection. If they don't, take extra steps to make sure that user privacy is not compromised.

User Consent And Openness

• When rules say you have to get voluntary consent before sending identifiers or transaction records across borders, make that your top priority.
• Give people clear choices about whether they want to join or leave, and give them a way to get in touch with you if they have questions about partnerships or information transfers.
• Regularly update published lists of external recipients to help customers stay informed about potential transfers outside UK territory.

Reporting Data Breaches And Resolving Player Privacy Concerns

1. Immediately notify support via [email/contact form link] if you suspect unauthorized access or compromise related to your account or personal records.
2. Provide clear details–such as suspicious transactions, unrecognized changes, or unexpected communication–to enable thorough investigation and swift mitigation.
3. Upon confirmation of a breach, users will be informed directly using their registered contact information, describing the nature of the incident, affected information categories, and recommended security steps (such as password updates or withdrawal reviews).
4. Regulatory authorities in UK will be alerted in accordance with legal obligations, and all impacted account holders will receive guidance tailored to minimize adverse effects.
5. If you have questions about information security or disagree with how a specific privacy issue was handled, submit a formal complaint through your account dashboard or designated contact address.
6. Each case is looked at on its own, given a unique case number, and then followed up with a written proposal for a solution within 30 days at the most; If you need to talk more, there are ways to escalate the issue.

For UK users, security notifications and complaint procedures are tailored to meet local standards. Responses are sent in the language and format that matches your account settings, which makes them easier to understand and access.

• Use strong passwords, turn on two-factor authentication, and keep an eye on your account for strange activity to protect your own safety.
• If you ever lose access, quickly withdraw £ and report any problems to keep track of your balances and account information.